Having just returned from a four day stay in your hotel last week I'd like to quickly pass on some accolades.
First, much thanks to Wing, who handled my reservation and saw to it that my request to stay in the upper part of the hotel, if at all possible, was honored. This may not seem that important, but it was to me, and she did exactly what she promised, while being clear that she could not guarantee any particular room. I was very well handled during this phone call and managed to get exactly what I asked for. A nice way to start the trip.
Second, for a variety of reasons important only to me, I approached Casey at the desk to make another request regarding room location. I was given no resistance at all, and again, got exactly what I asked for, all with a smile and perfectly courteous relaxed professionalism. Each time I saw her after that, for various questions about restaurants and even where to buy good sunglasses, she was just as pleasant and helpful. This girl is a real asset to your desk team.
I will close with the dining room staff, which was unbelievably service conscious for a buffet style environment. Sarah stands out as particularly attentive to guests, again always with a very courteous manner, even at her young age. Some very good hiring/training practices are apparent at the Ocean Plaza.
I know the hotel was light last week, quite obviously. In such a case it could be argued that good service might be easier to come by. But the reasons your staff handled me well are of absolutely no interest to me, they do not change the facts. Your staff added to my enjoyment of the trip, and that is really all there is to it.
In all, the way I was treated at your property will bring me back, and I will recommend you strongly to anyone headed that way, whether they are looking to stay on the beach or not. Many thanks again and hats off to anyone I have not mentioned.
We'd like to thank everyone at the Ocean Plaza Beach Resort for making our stay on Tybee Island such a great time.
The beautiful view of the ocean from our room's balcony was the icing on the cake.
It was our first time visiting Savannah and we'll have to come back because there's so much more to see and do.
Terry and Darleen D.
Chippewa Falls, WI
I load the trunk, fill the cooler with ice, and we're ready to go. Just one pit stop on the way, and as usual, its Dublin's McDonald's. A quick meal and we ‘re back on I-16 and headed for Heaven On Earth...Tybee Island to the rest of the world.
We always let the windows down as we enter Savannah, and can almost feel something magical enter the blood stream and slow us down, way down. We pass by the usual landmarks, getting closer, getting closer. Then the landmarks become even dearer, Tybee Market, Sting Ray's, and there it is...the Ocean Plaza, or OP as we called it for years. A quick check-in and then it's unload the trunk, top off the cooler and head for the pool.
The newer pool is nice, vinyl lined, six feet deep, with a privacy fence. But I prefer the old concrete job better myself; it's eight feet deep, and though the bar's not open a hidden radio plays comfortable music from a local station. The DJ takes a call from a troubled listener, plays a song of comfort, then listens to a happier soul and plays something upbeat. I swim, sun, enjoy the music, the sound of children shrieking and splashing. I am truly, totally relaxed. It's almost better than being in church, almost.
More swimming, and then we try to catch some crabs off the pier on the back of the island. No luck, but it was fun trying. We walk, pick up seashells, admire a fluttering kite bigger than I am, and watch the big gambling ship blinking out in the ocean.
The line at the Breakfast Club is way too long but some of the diners advise we can pick up biscuits at the ice cream shop one street over; delicious! More swimming, some souvenir shopping and then it's time for the annual Sting Ray ritual meal. Norman orders the Captain's platter, enough for at least four adults but with Kaylee and Tyler's help, we manage to get it all eaten, plus my bowl of lobster bisque. As we dine, a crow and a starling police up the area around us ...'I'll get that fry for you'. Stuffed to the gills, we know we better walk this one off...and we do.
As we rest on Tybee's pier, a young lady inserts a peppy CD in a portable radio on one table, then hops up on the next table and begins dancing as she twirls light-up hula hoops. She does a good job with several going at one time, one on her waist, one on each arm, another around her legs...she's good! People stop, admire, and kindly contribute to her tip jar. What a job! Rested, we wander on back to the room, and then the pool. The secret radio plays "I Hope You Have the Time of Your Life" and I am, I really am.
We did take one educational tour to UGA's marine exhibit and took a neat trip down memory lane on the way back via Victory drive through Savannah.
Time to go, repack the trunk, more ice in the cooler, one last walk on the beach and then turn in the keys. Bye Tybee, I had fun. See you next year.
Henry County Times Newspaper Columnist
Just wanted to let you know that my husband, niece and I just spent a week at your hotel and we really enjoyed Puff and Matt at the Tybee Tropics Poolside bar, they were a lot of fun, it was a good thing to have, a welcome change from the beach scene. Please keep it up. They were great. We had a great stay!
We just came back from a stay with you on May 14th through May 16th, and it was not long enough! We enjoyed our stay immensely! From the moment we were checked in by Joyous (exceptional and friendly personality) at the front desk, we knew we were in paradise. We loved the beautiful beach and the nice spacious room. The staff is helpful and friendly. We would like to give special commendation to Rob the bartender. Dude, you do the work of 5 people and all with a smile and a great attitude! You are a huge asset to the business! Waitress Allison waited on us Friday evening. She did an excellent job and really made our dinner experience a pleasant one. She was so attentive to our needs and everyone around us. Thanks Allison! You made my birthday and our dining experience a pleasant one!
We will be back, but for a longer stay.
Keith and Deb B.
Thank you so much and thanks to your wonderful staff who took such good care of us on our recent visit to Tybee Island. Everyone was so helpful and accommodating. We really enjoyed ourselves. When we decide to return, we will visit you again.
Girl Scouts of the Missouri Heartland
Just wanted to say Thank You for everything you did to help us with our camp. We had some time yesterday for our students to share, and it was overwhelming to hear all that God had done in their lives while we were there! I will get with you in the next couple of weeks to get started on next year!
Thanks again for everything and please thank your entire staff - from the groundskeepers to housekeepers, to food staff to front desk - everyone went out of their way to make us feel welcomed and meet our needs! You guys were amazing!
Sugar Hill Church
Sugar Hill, GA
We had a wonderful time and loved having our reunion at your facility. Thanks again for working with us!
Heather and I want to thank you for the beautiful work and the delicious meal for her wedding reception. Also for allowing me to start my decorating on Friday night instead of Saturday morning was such a savior.
On behalf of all of us, I wanted to just say thanks again for a great day at the Ocean Plaza yesterday with our team. We had a very productive and fun day and also, all became even more familiar with the great product you guys have out at Tybee. Also, thanks again so much for the lunch, we were all talking about how good it was and especially the she crab soup and those 3 or 4 chicken legs I had! Once again, thanks for being our hosts.
Senior Director of National Accounts
Savannah Convention & Visitors Bureau
You and your staff did an OUTSTANDING job for us. Thanks and we will be coming back.
Thank you so much for your patience and assistance throughout our film shoot!! Thank you for also providing an A/C'd office to come chat with you in. Please keep in touch.
The Last Song Movie
Walt Disney Touchstone Productions
We were just looking over the beautiful photos your photographer took of Dwayne and me and wanted to thank you for making our wedding a beautiful experience. The flowers were on point, the colors were just what we wanted. You guys are really the best. Again, thanks for making our day so memorable.
Dorothea and Dwayne A.
Kellie and her team did a wonderful job helping us organize our wedding. Everyone was so very helpful and accommodating in making our day all that we had imagined. You can't go wrong in planning your wedding with Ocean Plaza!!
Rich & Natalie